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TOPIC: Dang! Got myself in a pickle. Help?

Dang! Got myself in a pickle. Help? 08 Nov 2010 19:20 #1

I am terrible, i just cant say no.
Ive been hearin from clients that a feller is supposed to be callin me.
About 3 weeks ago, he bumped into my girlfriend.
Told her he was in a pinch, and had to leave town, but needed his horses shod for huntin season.And said he noticed we moved our horses out of our home pasture.
He wanted to know ,if he could drop off 3 head and some hay, so I could "shoe them at my leisure", and then he'd be back in two weeks ,or I could haul them back?
LOL,,, ive never even met the man.
Of course I told her no way, too many liabilities, and just , well, ive never heard of ???????
So, he calls the other night, wants me next day, so he can go hunting,
I told him he'd have to wait till tuesday (TOMORROW)
and silly me , I ask ,after the fact, about feet condition and horses attitudes
Well, they havent been touched since last hunting season, and he doesnt know if the mare has had shoes on before.
The odds of this being a bad deal for my business are pretty high.
These once a year accounts have always been a pain.
These horses have been in soft ,damp,ground , on good grass all year.
Ive got a bad feeling about this.
The last time i was in this situation , the guy got upset because he lost a shoe at 7 weeks,and the feet were all busted out to begin with, medial sides to boot.(These guys are neighbors).
i'm tryin to figure a way out.I dont like these situations.
Any advice? from those of you that stand your ground ?
help
LOL, I have to laugh at myself,,
thanks
John Conner
John's Horseshoeing L.L.C
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RE:Dang! Got myself in a pickle. Help? 08 Nov 2010 20:55 #2

  • Ray_Knightley
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Like Drug ,Just say NO!:D
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RE:Dang! Got myself in a pickle. Help? 08 Nov 2010 21:35 #3

Sometimes it's hard to tell who your enemies are, 'cause sometimes it's you. :D:D

Make sure he pays you in advance.

Seriously, though, you can just tell him your schedule is full for the next 2 - 3 weeks. You don't have to say with what. No point in insulting a neighbor with the truth.

Regards
Rick Shepherd

Although we know what we believe, we may only believe what we know. Dr William Moyers
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RE:Dang! Got myself in a pickle. Help? 09 Nov 2010 03:12 #4

  • westtxshoer
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Advice? Sure, charge him $175 a head for cold shoes.:D
RJ Little
Merkel, Texas
817-341-9857

"I ain't askin' nobody for nuthin', if I can't get it on my own." - Charlie Daniels
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RE:Dang! Got myself in a pickle. Help? 09 Nov 2010 04:53 #5

  • Rachael Kane
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Dang! What's the pickle? This guy is taking the P!SS right?!The horses are getting their yearly treatment and he wants it yesterday - and can you look after them and then trailer them back to me?!!!!
Your way out is to say 'no thanks'. You are right to say this is bad for your business - in so many ways! Isn't that enough incentive to ditch this type of customer? Good ol' Doug Butler's advice is to be comfortable turning away 5% of calls - the cr@p like this situation - pretty soon that type won't be calling you anymore. If you allow this, you will keep getting this. PRACTICE SAYING NO! It's not rude to be assertive - at least charge him till your are happy to accept that level of liability. I would find it hard not to be offended in this situation. GRRRR
Rachael :)
CF

'Motivation gets you going, discipline keeps you going.' (Jim Ryan).
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RE:Dang! Got myself in a pickle. Help? 09 Nov 2010 18:14 #6

  • Jack Evers
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Some years ago when I got tired of this on hunting or other once a year horses, I would say that I couldn't work them into my regular schedule, but if the owner would rtrailer to me at
, I could do them. Most of these pukes don't load well either so they never showed up. Not my fault.
Jack Evers CJF AFA#426

The best things about the good old days -- I wasn't good and I wasn't old.

The older I get, the more horses I shoe, the fewer things that I can absolutely, positively fix.
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RE:Dang! Got myself in a pickle. Help? 09 Nov 2010 21:33 #7

Well, I got er done.
Dang Jack, that made me laugh. thats true, geez i'm still chucklin.
Well, i figured , I told him I'd be there, soooo, I'd have to show.
When I got there this morn, he offered me WHISKEY, cuz thats what he was havin.(I dont drink anymore)
Then his buddy,(who trimmed 2 head for him) says "OH, so your the lucky one" and left
I thought ,"Holy Cow ! I'm in for it now"
But, it went well, . It snowed 6 inches last night at his huntin camp, so he decided to go with trims. Whew!
So seeins how we had time , he threw a 4th horse in.
And when it started to bringin its front end up off the ground and jumpin forward, (just nippin the first foot) he said to heck with it,
said he'd had her for 2 years and didnt know how she'd act. ?????????
Plus, it was windy and 32ish degrees, so i'm sure he was COLD
But , I aint bleedin, the horses that got trimmed are better for a while
and I didnt get tagged for backin out.
Alls good. NOW, I just have to quit sayin yes to everyone before I know the situation.
I am getting older, I want to take care of horses feet the way I learned ,the way I feel it should be, I want to build a clientele of horseowners that care too, and are willing to properly care for theyre horses.
This time around I'm serious about the structure of my business.
Well, thanks for your input, and for listening to me whine
Take care,
and be safe.
John Conner
John's Horseshoeing L.L.C
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RE:Dang! Got myself in a pickle. Help? 09 Nov 2010 21:52 #8

  • Rachael Kane
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Glad it worked out for you this time John,
My apologies for sounding 'shrill' - I realized after I had posted that this was your weak point from last time around, it is only natural that you will find these situations present themselves again. Maybe it would be helpful to role-play the situation so that next time the right words roll off your tongue easily before the 'yes' does. Good luck with it - I have had a few pukes ring this week so I was probably just reacting out of my own annoyance at them.
Rachael :)
CF

'Motivation gets you going, discipline keeps you going.' (Jim Ryan).
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RE:Dang! Got myself in a pickle. Help? 09 Nov 2010 22:07 #9

  • Ray_Knightley
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Funny Most Time a Headache comes from a Job thats Not Even happend , on the Day its half As Bad As you think it was to Be .:D
If that makes sence ?
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RE:Dang! Got myself in a pickle. Help? 09 Nov 2010 23:01 #10

  • reillyshoe
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Just tell him you are too busy.
P
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RE:Dang! Got myself in a pickle. Help? 09 Nov 2010 23:21 #11

  • Jack Evers
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Never too old to mess up. I had one of those today - took a new client which I seldom do, friend of a friend - just a couple trims.

Snowed last night, a few inches, I show up, Papa comes out, couple young QH (1-1/2 and 2-1/2 years old) belonging to daughter who is too busy to be there. About an 8 by 10 lean to to get some dry ground. He can't even get a halter on them, more his fault than theirs. I catch the older one, first foot went OK. I was trimming the second when the horse goes ballistic, probably from the old man trying to over control, rockets out of lean to over the top of Papa. I catch it, come back, give some instruction about a loose hold and finish up.

I catch and halter youngster, about three tries at foot, can pick it up for 20 or 30 seconds, but then it bolts or some such. I decline to trim it until daughter is there. We'll see. Should have just said no.
Jack Evers CJF AFA#426

The best things about the good old days -- I wasn't good and I wasn't old.

The older I get, the more horses I shoe, the fewer things that I can absolutely, positively fix.
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