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TOPIC: could use some wisdom!

RE:could use some wisdom! 05 Oct 2010 02:53 #76

Gary Hill wrote:
Those were the bottom prices, trims and or keg shoes. Now when handmades were applied prices were up to $50. Not much now but then, it was like you were killing them with the price?:eek: Now days so called trimmers charge around $70 ahead compared to my $40-50 price, mine is based on 6 weeks and the trimmers want to come back in two to tweek? Lately due to leaving way too much sole and lameing horses, the phone has been ringing good and people are coming back!:D I guess the Kool Aid went sour?

My goodness...$70!!??!! Does that include travel expenses or is that just for the trim? My going rate is half that plus mileage, over 20 miles one-way. Well, if these trimmers can't hold clients, I guess the money they manage to make will hold them until they find someone else who'll try them.

And with my trimming, if I were to go back in two weeks, I'd feel like I was stealing money from the owner....unless it was a pathological case that required small amounts trimmed off frequently. Then I'd feel like I truly earned my fees.

Kool Aid schmoolaid....you're just cleaning up some messes is all. ;) Maybe the Kool Aid had turned hard...and the owners, who are calling you, have sobered up now.

Back when my horses were shod the bill was always higher when my Farrier fired up his kiln. I don't recall the amount of the increase though. Heck, I don't even recall the price for 4 or 2 shoes...it's just so long ago and at that time, I wasn't paying the bill.
“Think for yourself and question authority” ~Timothy Leary~

Benjamin Franklin was often quoted as saying "it is the first responsibility of every citizen to question authority."

“You can tell whether a man is clever by his answers. You can tell...
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RE:could use some wisdom! 05 Oct 2010 10:38 #77

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Rick Burten wrote:
Out of curiosity, hiow would you accomplish that?

I'd be more off put by a client who switched just to save a couple of dollars.

How would I do that? In my area I can pretty much shoe wherever I chose. I would be a little ****ed off at the client but I'm in business to make money so I would make sure they weren't around long.
Jeremy Lacroix
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RE:could use some wisdom! 05 Oct 2010 12:24 #78

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Anne Tree Coley wrote:
My goodness...$70!!??!! Does that include travel expenses or is that just for the trim? My going rate is half that plus mileage, over 20 miles one-way. Well, if these trimmers can't hold clients, I guess the money they manage to make will hold them until they find someone else who'll try them.

And with my trimming, if I were to go back in two weeks, I'd feel like I was stealing money from the owner....unless it was a pathological case that required small amounts trimmed off frequently. Then I'd feel like I truly earned my fees.

Kool Aid schmoolaid....you're just cleaning up some messes is all. ;) Maybe the Kool Aid had turned hard...and the owners, who are calling you, have sobered up now.

Back when my horses were shod the bill was always higher when my Farrier fired up his kiln. I don't recall the amount of the increase though. Heck, I don't even recall the price for 4 or 2 shoes...it's just so long ago and at that time, I wasn't paying the bill.

$70 is the lowest price... some have charged over $100 and still want to come back in two weeks?
"As I see it, winners get the money - while losers talk of "individual goals" and similar stuff." Tom Stovall
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RE:could use some wisdom! 05 Oct 2010 12:30 #79

Show Shoe wrote:
How would I do that?

Yes, how? I don't see anything specific below that explains how you'd, "make sure they weren't around long."


Show Shoe wrote:
In my area I can pretty much shoe wherever I chose. I would be a little ****ed off at the client but I'm in business to make money so I would make sure they weren't around long.
“Think for yourself and question authority” ~Timothy Leary~

Benjamin Franklin was often quoted as saying "it is the first responsibility of every citizen to question authority."

“You can tell whether a man is clever by his answers. You can tell...
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RE:could use some wisdom! 05 Oct 2010 12:33 #80

Gary Hill wrote:
$70 is the lowest price... some have charged over $100 and still want to come back in two weeks?

And people are willing to pay it....hmmmm. :rolleyes:
“Think for yourself and question authority” ~Timothy Leary~

Benjamin Franklin was often quoted as saying "it is the first responsibility of every citizen to question authority."

“You can tell whether a man is clever by his answers. You can tell...
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RE:could use some wisdom! 05 Oct 2010 12:56 #81

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Anne Tree Coley wrote:

Back when my horses were shod the bill was always higher when my Farrier fired up his kiln.


Kiln? Really?

Anne Tree Coley wrote:
And people are willing to pay it....hmmmm. :rolleyes:

As evidenced by your experience with the kiln, people do not always understand what they are paying for.
P
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RE:could use some wisdom! 05 Oct 2010 13:39 #82

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reillyshoe wrote:
As evidenced by your experience with the kiln, people do not always understand what they are paying for.

Horseshoe pottery Pat!



Cheers,
Mark
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RE:could use some wisdom! 05 Oct 2010 16:01 #83

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Show Shoe wrote:
How would I do that? In my area I can pretty much shoe wherever I chose. I would be a little ****ed off at the client but I'm in business to make money so I would make sure they weren't around long.
OK, but how would you make sure they weren't around long?

And, isn't the other guy also in business to make money? What if s/he did a job comparable to yours?

Its been my experience that a customer who quits you over a minor cost differential already has problems with you, even if unspoken, and is just looking for a reason to fire you.
Rick Burten PF

In the immortal words of Ron White: "But let me tell you something, folks: You can't fix S-tupid. There's not a pill you can take; there's not a class you can go to. S-tupid is forever."
."


Je pense donc je suis
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RE:could use some wisdom! 05 Oct 2010 18:45 #84

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Is the horse shoeing business considered a public service? By that I mean we provide a service TO OUR CUSTOMERS? right? So ultimately its there decision if they want to use farrier A or farrier B. so why take it personal? Kind of like buying groceries at wallmart or Albertsons. Sometimes Albertsons has lower prices(farrier A). But wallmart can offer more(farrier B).where do you go?
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RE:could use some wisdom! 05 Oct 2010 19:18 #85

michaelgalik wrote:
Is the horse shoeing business considered a public service? By that I mean we provide a service TO OUR CUSTOMERS? right? So ultimately its there decision if they want to use farrier A or farrier B. so why take it personal? Kind of like buying groceries at wallmart or Albertsons. Sometimes Albertsons has lower prices(farrier A). But wallmart can offer more(farrier B).where do you go?

you have a lot to learn about a very traditional and very loyal trade that is over 2000 years old; and it doesn't work that way.

It is a very small tight knit family type community in which you don't go around price shopping or who you can get at the time.

It is about building up a relationship between you and your clients and to have Trust in your farrier to be able to take care of your horse for years to come; and to know you will get paid from the same people; everytime you go under their horse. This is how you build you business and make a living from this.

I have had the same people for over 15 to 18 years; since I started shoeing 20+ years, ago. Also, by this; you pick up more work thur word of mouth, and thur others by being so loyal to your 1st clients.

anyone else?.......to add?

linda muggleworth, IUJH
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RE:could use some wisdom! 05 Oct 2010 19:39 #86

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I agree with your idea about staying consistent and doing a good job. But it seems to me that if your clients go to someone else you’ll take it personal. As if they owe you for taking care of them for so long. Why do you feel you’re entitled to their horses?? Not trying to be mean just asking off the wall questions? what do you mean by being loyal to your customers?
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RE:could use some wisdom! 05 Oct 2010 19:42 #87

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michaelgalik wrote:
Is the horse shoeing business considered a public service? By that I mean we provide a service TO OUR CUSTOMERS? right? So ultimately its there decision if they want to use farrier A or farrier B. so why take it personal? Kind of like buying groceries at wallmart or Albertsons. Sometimes Albertsons has lower prices(farrier A). But wallmart can offer more(farrier B).where do you go?


It is business, but it is also a little different. There is no limit to the number of customers Walmart will serve, so the basis is first come-first serve. Farriers (like other professions) can only handle a specific number of clients, and we have the ability to select them based on criteria that we find to be important (how much money they will pay, how many horses they have, type of work required). Clients can chose us, but we can also chose clients. In most successful farrier practices, the demand on the farrier is often greater than the ability to provide service, so we often chose our clients. The trick is doing so in a professional manner, as I think most of us would in turn appreciate being fired in a professional manner.
P
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RE:could use some wisdom! 05 Oct 2010 20:08 #88

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very well said!!!
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RE:could use some wisdom! 05 Oct 2010 23:40 #89

reillyshoe wrote:
Kiln? Really?



On his rig he had a gas kiln but I think I know what you're picking on me about...calling it a kiln rather than a forge.

The type of kiln he had was the same type I'd seen used for copper enameling.

So excuse me for referring to it as a kiln vs a forge. ;)
“Think for yourself and question authority” ~Timothy Leary~

Benjamin Franklin was often quoted as saying "it is the first responsibility of every citizen to question authority."

“You can tell whether a man is clever by his answers. You can tell...
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RE:could use some wisdom! 05 Oct 2010 23:50 #90

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Hey, if someone providing advice in the "farriers helping..(farriers, horse owners)." section doesn't know the difference, then it might be entirely possible to sell a barefoot trim at any price. The general public is not exactly knowledgeable on the topic of hoofcare (hence my objection to Baron allowing non farriers to provide advice on a forum where the public asks questions of farriers, but that is another topic).
P
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