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TOPIC: Doors & Windows

Doors & Windows 08 Sep 2010 06:57 #1

  • Anthony_Lawrence
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It has often been said that as a door closes a window opens.

Some on here might remember that about a third of my business is racehorses. But I never go to the training track... if the trainer wants me, book me just like anyone else and I'll be there. The premier trainer in my area is happy with this arrangement.

One of the smaller (~ 10 horses, but well regarded trainer) was also happy with this until recently. I would often ask what is coming up, often to be told that there is nothing for a couple weeks... a day later there is a horse trialling or racing in two days that needs plating :rolleyes:.

Six or seven phone calls later, I manage to work in a spot.

So Saturday I pull a back muscle... nothing too serious but I'm, off a few days, seriously inconveniencing said trainer who has waited until the plates are clanking before booking me.

So just received a phone call saying I'm sacked (Thank Christ LOL) because it's too hard "chasing" me... in favour of a farrier only two weeks ago trainer said he couldn't stand, but is at the track waiting for work.

Meanwhile, another trainer of the same size has phoned me complaining about all his lame horses and would I give him a go. The first horse I did was just seriously out of balance and now going well. Trainer phones and says if I want his account, he'd be more than happy to give it to me.

The funny thing is that I raised my prices for new accounts, so now I haven't lost any horses from my book, but a few extra bucks coming in, and a grateful trainer who is prepared to book a week in advance, rather than a muppet who expects me to drop everything for him.

A convoluted way of saying if you do wrk to the best of your ability and stick to your terms of service (and charge till you like them), better accounts come your way eventually.

P.S. The first horse show of the season is on Saturday... Am I evil for my schadenfreude when there is no way I can fit them in on two days notice? :p
Ant.
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RE:Doors & Windows 08 Sep 2010 13:13 #2

  • Travis Reed
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I know what you mean about clients expecting you to drop all things and run right over but I feel I am the cause of this with one farm...a long time client opened a farm and I put them at top of the list on all things and would get horses out of paddocks and put horses back up...but now that there are 40 head on the place its hard to baby them and make time to keep up ...but now they expect the extras and slowly breaking this pattern has been a slow and almost been canned more than one time...to me large accounts I love but man you sure take a hit when let go..but glad u picked another good one up
Travis Reed.....


www.sporthorsefarrier.com to direct link..
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