Posted by Meg Oliver on August 18, 2003 at 20:49:27:
In Reply to: Re: Trainer Badmouthing My Shoeing posted by Gary on August 06, 2003 at 18:22:57:
: : There is a horse trainer in my area who is badmouthing my work and abilities to horse owners in my area...mainly clients that I referred to her to train their horses! Pretty ungrateful, huh. She's an excellent trainer, but she now is under the false impression that she knows everything about horseshoeing and she refers em to her guy. I always try to learn from any mistakes I make (and I'm certain I've made a few in 12 years of shoeing), and I have given much thought to her claims. I tried to discuss this with her 4 months ago and she denied everything. The customers who did tell me what she said would have had no reason to make this stuff up. Should I confront her again, write a letter to the customers, or do nothing. I doubt seriously I can stop her, but I know I do a good job as a farrier. I have a booming business with more work than I could do in my lifetime, but I want to handle this in a professional manner. What do you guys think?
: : Meg
: Most trainers and even Vets have their own "guy" that they like to use. My Trainers will not use the other guys because I always keep the lines of communication OPEN! We talk about anything we do differant or the way each horse goes. You have to develop their Trust in you and your shoeing talents. And then if you have a full book don't sweat it, their "guy" will make a mistake just like we all do so just remember in this business you can go from Hero to Zero with one bad nail or one lick of the rasp too much! Good Luck! Gary
Gary, I have done everything possible on my part to keep open lines of communication with her. She does her talking behind my back and she is saying things that are outright lies about me. If I HAD made a mistake, this would be simple, but she is saying things she knows nothing about and making things up as she goes along. Most of the people know me and my work and it does not matter. My book is full. That's not the problem. I am simply wondering what to do about this trainer, if anything.
Meg