Posted by JHR on September 27, 2002 at 20:18:33:
In Reply to: The Need For Education posted by Scott on September 24, 2002 at 20:48:14:
: Hey Guys and Gals-
: I have a client that I'd like to keep because:
: 1) He's the Prosecutor and I never know when I might need a favor.
: 2) They're nice folks
: 3) They pay.
: But... I've been doing their work for several months now and I can't seem to ge the point across that they need more than rope halters on their stock to get them to pay the respect needed... at least when I come to visit.
: Mostly the horses are just distracted but they have an overall lack of respect for authority... not mean, just impatient and overbearing.
: What is the most effective way to educate clients in the ways of proper training without my having to repeat myself over and over?
: I mean, these are obviously educated folks but it's almost like it flies right over their heads!
: They are a bit green but have had horses for many years... just not improving in their education.
: I know there has to be more owners like them out there.
: Thanks,
: Scott
Scott,
First, don't ever bank on having a favor returned just becuase you work on that person's horses. You'll find people will be quick to accept your favors but real slow to repay them, if at all. Usually its the latter. Second, money is the best language for these dudes. Charge extra for extra work (double your price for starters). At least you'll get some satisfaction from the extra charge. Third, nice horses,nice people, and payment on time are clients to hang on to if any one of these is not true you can afford to lose them.
JHR